Caitland really wants to break up with her split ends, but the relationship persists. Throughout her consultation, my job as stylist (and therapist) is to ask the appropriate open-ended questions: How often does she shampoo? Does she condition? How long does she leave the conditioner in before rinsing? (FYI, most waste it by flushing it down the drain before it can do its job—something that split ends love!) What about iron and blower use—and abuse—color and even routine hair mistreatment? After a thorough evaluation, I can offer up professional advice: Routine trims, Wella Professionals Color Touch (a color and shine boosting gloss that also seals down the cuticle) and Regis DesignLINE Cashmere Kera-Forte Fortifying Collection (especially the line’s Fortifying Sealant which safeguards strands from thermal styling damage) for at-home care. In no time her split ends will be history and she can move on to a better, healthier relationship with her hair. Now that’s a great consultation!